Refund policy

We accept unworn returns and/or exchanges within 14 days of when your package was delivered, with the following exceptions:
- Returns are NOT accepted on personalized pieces.
- For custom orders, returns are handled on an item-by-item basis.
- Earrings are non-returnable.

Please contact us for a return: gildedsapphirestudio@gmail.com
- Include your name and order number. 
- Please pack the item carefully.
- If it arrives in a tangled mess, we will be very sad!- Returns will process in approximately 2-3 weeks.

For returns, we refund the purchase price minus a 5% restocking fee.
We do not refund shipping costs.